Difficult conversations

Often too crushing or not well said, it damages a relationship, with clients, impacting your revenue or profit, your reputation or credibility. Emotion, ego, fear, often overwhelm the agenda and confuse the message.
The good news is you can prep for these conversations. Defining your goal, knowing your limits, looking at different angles and learning how to be direct yet respectful, will help you ace these conversations. Boost your persistence and resilience, and practice, practice, practice real life scenarios in a safe &fun environment!

Who’s is it for?

Managers, commercial team, entrepreneurs looking to grow their skills and practice street-smart, proven techniques helping them master difficult conversations.

Learning Takeaways:

• Prepare and efficiently.
• Boost your confidence.
• Lower your stress in challenging situation.